Good Day :-)
I have a very sticky situation with one of my factory team leaders.......
She is the top performer and has always had a good relationship with the factory manager, but last week he asked her (via one of the other supervisors) to please assist with a relevant and work related task and she refused to carry out this order. She claims that she never knew that the request was coming from the production manager, but thought that it was just the supervisor requiring the assitance.
The production manager later on went up to her, and infront of everyone showed his dissatisfaction with her behaviour by saying that he was really disappointed in her and 'who does she think she is' saying that teh equipment is HER equipment etc etc and she retaliated by cheeking him back. They raised their voices at each other and then he got so irritated that he stormed off. Obviously she was highly embarassed and is quite fiesty too, so she started crying and performing etc.
He later admitted that he was wrong, but we both felt that she should get a warning (not even for direspecting him and insubordination) but for failing to carry out a reasonable and lawful instruction given to her by the dayshift supervisor.
We agreed on this, and drew up the warning letter, called her in and she BLATANTLY refused to sign it. She wouldn't even sign that she had received teh warning, let alone agree to it. What can we do now? surely there is something that we can do??
We don't want her going around and spreading a rumour that if you don't agree with a warning or don't think it's fair that you can just refuse to sign it and everything will be hunky dory???? It is unacceptable...
Please help :roll: