We make use of payroll software that generates the UI-19 database file, which I then submit monthly to the designated Declarations e-mail address. As a result, I no longer make use of the UI-19 form - I only have the payroll UIF reports.
Ex-employees who attempt to claim their UIF from the Department of Labour always requested a UI-19 form from the company - as instructed by the Department of Labour consultant they went to see. I usually give them a letter stating that the company makes electronic submissions and that they can contact me with queries.
I would like to assist the ex-employees as far as I can, and am unsure if I am handling the situation correctly. Could you please advise what the correct procedure is in this case: hardcopy UI-19 vs database file/payroll reports?
I look forward to your reply.